Electrical emergencies
Call any time, day or night. You speak to one of our electricians, not a call centre. Most call-outs in Nottingham get someone within two hours.
Call-out prices
- Daytime, including the first hour £120
- After 6pm, weekends, bank holidays £160
- Each extra half hour £40
- Parts priced first
Card payment on the day. VAT included.
Before we get there
Your safety first, the wiring second. If anyone is hurt, call 999.
- Burning smell or scorch marksSwitch off the main switch on your consumer unit if you can reach it safely. Don’t touch anything hot.
- Water near sockets or lightsTurn off the main switch only if you can reach it without standing in water. Otherwise, leave the room.
- Power keeps trippingSwitch every circuit off, then back on one at a time. Leave the one that trips off and call us.
- The whole street is darkThat’s a power cut, not your wiring. Call 105, the free power cut line.
- Someone got a shockDon’t touch them until the power is off. Call 999 if they’re hurt or feel unwell.
Is it an emergency?
If it can wait until morning, we’ll tell you, and book you in at normal rates.
What counts as an emergency?
No power to the whole house, a burning smell, scorch marks, sparking, or anything wet near electrics. Anything that can wait until morning, we'll book in for the next day at normal rates.
My power keeps tripping. What can I try?
Switch everything off at the board, then turn the circuits back on one at a time. If one trips straight away, leave it off and call us. Don't keep resetting it.
Not urgent?
Flickering lights, a dead socket, a fan that’s stopped. Book a fault-finding visit at £85 for the first hour.